Collection and Billing Specialists |
| Location: | West Chester, OH |
| Salary Range: | $13-14/hr |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | Full Benefits Package |
| Type: | Full Time |
| Department: | Administration |
| Description: | CORT, a Berkshire Hathaway Company, has grown into an industry leader by providing a broad range of business solutions, including office and residential furniture, corporate relocations, trade shows and special events furnishings. As America's largest national furniture rental company, we have over 100 showrooms coast-to-coast and our client base includes 80% of the Fortune 1000 companies, along with some of the fastest growing companies in America.
We currently have outstanding opportunities for Billing and Collection Specialists to complete our expanding West Chester National Billing and Collections Center. We are seeking team players with positive "can do" spirits. SUMMARY These are customer service based billing and collection positions that entail communicating with Company Districts and Customers to review and resolve all billing and collection issues on assigned national commercial accounts. |
| Duties: | Duties and Responsibilities include (but are not limited to):
--Review, edit, reconcile and send monthly invoices to assigned national account customers --Collect accounts while developing positive customer relationships and staying within company standards --Communicate with customers, by telephone and email, in attempt to determine reasons for overdue payments. Many times this will involve communication with the districts to resolve disputed issues --Keep the past due delinquencies within the designated percentage guidelines
--Maintain detailed customer notes, documenting every contact with a customer and reporting potential collection problems to the department manager
--Prepare payments for A/R processing --Perform periodic audits of outstanding receivables for assigned accounts
|
| Qualifications: | Ideal candidates will have at least 3 years of Consumer and Commercial Accounting/Collections experience and must possess the following skills:
- Superior customer service skills with a focus on problem solving and professional relationship building
- A solid background in receivables and consumer regulations
- A clear speaking voice and excellent diction
- Ability to work independently and complete time-sensitivework
- Ability to make decisions, think outside the box, and maintain orderly and neat customer and departmental files
- Must be computer literate; Excel knowledge is a plus
In addition to a competitive base salary, CORT offers a Performance Sharing Bonus Plan and a complete benefits package, which includes medical/dental/vision insurance, 401k and employee discounts. **Starting wage is $13-14/hr (based on position and experience) with the opportunity for growth and professional advancement based on performance**
Please apply to this ad on-line or email your resume and salary requirements to Nicole.Emrich@cort.com. EEO/AAP/M/F/D/V
We are a proud drug-free workplace! |
 Email Job to a Friend! |
|
This job is no longer active. Please click here to see current job listings.
|
